Privacy Policy

Discover how we protect your personal information and respect your privacy. Explore our privacy policy to learn about data handling and security practices

Last Updated: 03-11-2024

Welcome to CarePay, India’s first digital health wallet designed to help users reduce hospital, test, and medical bills. By accessing and using our services, you agree to the following terms and conditions. Please read them carefully. If you do not agree with any of these terms, please refrain from using our services.

1. Acceptance of Terms

By registering with CarePay, you acknowledge and accept these Terms and Conditions, along with our Privacy Policy. These terms apply to all users of CarePay, including users who are simply browsing, and registered members who use our financial services.

2. Eligibility

To use CarePay, you must:

  • Be at least 18 years old.
  • Be capable of entering into a legally binding agreement.
  • Agree to provide accurate, current, and complete registration information.

We reserve the right to deny access or discontinue services to any user who does not comply with these terms.

3. User Account

Upon creating an account, you are responsible for maintaining the confidentiality of your account credentials. You agree to notify CarePay immediately of any unauthorized access or use of your account. CarePay is not liable for any loss or damage arising from your failure to protect your account information.

4. Use of Services

CarePay’s services are provided solely for personal, non-commercial use. By using CarePay, you agree:

  • Not to misuse, abuse, or attempt to exploit any CarePay service for unauthorized purposes.
  • To refrain from using CarePay to conduct any illegal activities.
  • Not to interfere with or disrupt our service or servers.

We may suspend or terminate your access to CarePay if you violate these terms.

5. Healthcare Cost Savings

CarePay provides various methods to help reduce healthcare expenses, including access to discounts on medical services, diagnostics, and hospital bills. However, CarePay does not guarantee any specific savings, as actual reductions may vary depending on the healthcare providers, services, and terms offered by partner institutions.

6. Partner Services and Limitations

CarePay collaborates with healthcare providers, diagnostic centers, and pharmacies to offer exclusive discounts and offers. Please note:

  • CarePay is not liable for the services provided by partner institutions.
  • The availability and terms of offers may vary based on location, service provider, and eligibility.
  • CarePay is not responsible for changes in partner services or for any refusal of service by a partner.

7. Payment and Billing

All payments made through CarePay are subject to verification. You agree to:

  • Ensure sufficient funds are available for any payment transactions.
  • Be responsible for any charges associated with payment processing.
  • Review transaction records regularly and report discrepancies promptly.

CarePay is not responsible for issues arising from insufficient funds, incorrect billing, or other payment issues outside our control.

8. Privacy and Data Security

CarePay values your privacy and is committed to protecting your data. Our Privacy Policy outlines the ways we collect, store, and use your information. By using CarePay, you consent to this data usage.

We employ industry-standard security measures, but we cannot guarantee complete security. CarePay is not liable for unauthorized access or misuse of your data due to circumstances beyond our control.

9. Limitation of Liability

CarePay is not liable for:

  • Any indirect, incidental, or consequential damages related to the use or inability to use our services.
  • Any loss or harm resulting from interactions with partner healthcare providers.
  • Service interruptions or technical issues that may affect your experience.

Our maximum liability, in any case, will not exceed the fees you paid for services, if applicable.

10. Termination of Service

CarePay reserves the right to terminate your access to our services at any time, without notice, if you breach these Terms and Conditions. You may also choose to deactivate your account at any time.

11. Changes to Terms

CarePay may modify these Terms and Conditions periodically. We will notify you of significant changes through email or a notice on our platform. By continuing to use CarePay services after these changes take effect, you agree to the updated terms.

12. Governing Law

These terms are governed by and interpreted in accordance with the laws of India. Any disputes arising from these terms will be resolved in the jurisdiction of [Insert Jurisdiction].

13. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us at:

Email: info@Carepe.in

Phone: +91 88020 25257

Address: 501A, Jaina Tower - II Janakpuri Delhi - 110058